Returns & Exchanges

We want you between the posts with total confidence. If your gloves aren't right, we've got you.

Returns

You have 30 days from delivery to return unworn gloves in their original packaging for a full refund. Gloves that have been worn on the pitch can't be returned — dirt and turf marks mean they're yours for good.

Exchanges

Need a different size? Email us at soterragk@gmail.com within 30 days and we'll swap them out, subject to stock. Exchanges ship free one way.

How to start

Email soterragk@gmail.com with your order number and whether you'd like a refund or exchange. We'll reply within 2 business days with next steps.

Damaged or wrong item

If your order arrives damaged or it's not what you ordered, contact us within 7 days with a photo and we'll make it right — replacement or full refund, your call.